FAQ's

Yes! Our Custom Roof team have completed many types of conversions, and changing from a tiled roof - to a new longrun / iron roof - is a process our experienced team have done many times.

Yes! We do this on a regular basis... A lot of heat can be lost through the roof, so having good insulation will save you money and make your home more comfortable. Adding insulation when re-roofing is cost effective in both the long-term and the short-term.

Yes. More often that not, when we remove old roofs, the timber structure underneath is still in very good condition.  However, sometimes there is the odd piece of timber work that needs to be replaced.  Our re-roofing quotations include the replacement of any damaged or rotten timbers. No additional charge. 

A re-roof usually takes between 2 and 5 days depending on the size of the roof and the complexity of the job. We can let you know how long we expect it to take when you book your job. We are strongly influenced by the weather, but we will communicate with you - letting you know if we are delayed in any way.

We will only remove as much of the old roofing material that we will be able to replace that same day. The roof is generally only uncovered for a very short period of time during the day.

Please see below our standard Terms & Conditions of service.

Terms and Conditions - Custom Roof 2007 Ltd

A 50% deposit is required upon delivery of materials to site. The remainder is to be paid within 7 days upon completion of the job.

For any urgent maintenance / repair work (eg. work that takes us away from our current project - or is completed outside standard working hours) we charge a call-out charge of $180.00 plus GST.

For jobs / appointments booked ahead of time (not on the day) - this fee may be waived. Please feel free to discuss this if you have any concerns.

Please note that roof quotations / estimates for the purpose of Real Estate negotiations or Bank Approvals are charged at $180.00 plus GST (eg. when the property is not yet owned, or is on the market for sale). Should you choose to proceed with the roofing works after your real estate transaction is complete, this amount will then be deducted from your quotation.