FAQ's

Frequently Asked Questions

Here are the answers to some of our most common re-roofing questions.

Can I convert my tiled roof to longrun?

Yes, we have done many types of conversions, and converting from a tiled roof into a longrun is a procedure our roofers have done many times.

Can you put insulation in the roof before installing our new roof?

Yes, we do this on a regular basis. A lot of heat can be lost through the roof, so having good insulation will save you money and make your home more comfortable. Adding insulation when re-roofing is cost effective in both the long-term and the short-term.

Can you fix any rotten timber in our roof if you find some when you take old roof off?

Yes. Our re-roofing quotations include the replacement of any damaged or rotten timbers. No additional charge. If the roof has noticeable sag this is also the time for this to be fixed, we would recommend liaising with your own builder or we can refer someone to you.

How long does the average re-roof take?

A re-roof usually takes between 2 and 5 days depending on the size of the roof and the complexity of the job. We can let you know how long we expect it to take when you book your job. We are strongly influenced by the weather, but we will communicate with you - letting you know if we are delayed in any way. We will only remove as much of the old roofing material that we will be able to replace that same day. The roof is generally only uncovered for a very short period of time during the day.

Do you require access to the inside of the house at all?

We don’t require access to the house ? we do however require access to power. This is normally done by an extension lead left out the window.

What are your payment terms? Do we need to pay a deposit?

A 50% deposit is required upon delivery of materials to site. The remainder is to be paid within 7 days upon completion of the job.

Do you charge a 'call out fee' for after hours / weekend work?

Urgent maintenance / repair work done (or requested) outside normal working hours has an extra call- out charge of $180.00 plus GST. This includes weekend call outs. For jobs / appointments booked ahead of time (not on the day) - this fee may be waived. Please feel free to discuss this if you have any concerns.

Looking to Buy or Sell a Property?

Please note that roof quotations / estimates for the purpose of Real Estate negotiations or Bank Approvals are charged at $180.00 plus GST (eg. when the property is not yet owned, or is on the market for sale). Should you choose to proceed with the roofing works after your real estate transaction is complete, this amount will then be deducted from your quotation.