Testimonials

“Amazing service from start to finish when they re-roofed our house and garage.  This company obviously knows how to look after its staff, therefore building and retaining a reliable and efficient crew.  Looking smart and professional in their “Custom Roof” t-shirts and hoodies, they turned up on time and worked hard all day.  Everybody seemed to know their role and they worked together as a team.  The property was immaculate at the end of each day with not a scrap of iron or a nail to be found.  Julian was awesome at communicating with both us and our electrician to ensure everything ran smoothly.  Even our usually hard to impress neighbours commented that it was a pleasure to have them in our neighbourhood.  They did an excellent job as well as being courteous and considerate. We highly recommend Custom Roof”.

"Great team, very approachable and informative. Have gone the extra mile and roof looks amazing. Thanks Julian, Kathryn and the team”.

"We were very impressed with their quality of work, efficiency and the respectful state they left our property.  All the workers were pleasant and a pleasure to have around.  Can't fault them!!."

"Was a great experience. Came to quote same day I rang, roof was on well within the timeframe we discussed. A very good experience for us, and highly recommended."

"Outstanding customer service and professionalism from the team. Very competitive in price compared to other roofers in the area. Thanks again for your workmanship and tidy finish."

"Excellent from start to finish. Thanks team."

"Very happy. Julian and the team were amazing."

"From start to finish the experience with Custom Roof has been fabulous. The communication has been amazing and a job I was dreading turned into a hassle free experience. Everyone was friendly, efficient and tidy so thanks so much to your whole team! I have already raved to all my friends about you and highly recommended you. Thanks again.".

 "Custom Roof did an amazing job on replacing our roof. We have a 1960's brick house which had a failing roof, and to see the beautiful new roof, guttering and downpipes makes our house seem so much more up to date. The guys were very professional, super helpful and cleaned up after themselves - I would definitely recommend them."

"Professional process from start to finish and an amazing end product. Thank you!".

"They were quick and efficient. Left the property tidy. Roof looks great.".

"We would like to say WOW, Custom Roof have been amazing! We had a number of roofing companies provide us with quotes and it took them weeks. Custom Roof had this done in days! When it came to choosing roof colours etc. they were more than helpful, i.e. providing us with addresses etc. for works they had completed in the past. Communication was spot on, they were professional and they were more than accommodating. Keep up the great work, would highly recommend!!!.".

"Great job by Julian and his team with a re-roof of our place in Omokoroa. Very professional and easy to deal with, would def recommend - and best of all, no more leaks.".

"I am very pleased with my new roof! I've had several compliments about it, the house has been transformed. The guys were great, didn't get in the way or make a mess, if they did it was cleared up pretty quickly.".

"Very happy with the second roofing job carried out for us by Custom Roof. Site was all cleaned up and the little extras regarding roof flashings just finished off the job perfectly".

"So impressed these guys are awesome. Never met such a courteous and professional company. I'm amazed at the difference a new re-roof has done to my home. Looks amazing, thank you to Julian and the team at Custom Roof".

"Job well done. Thank you".

"Would recommend - we had a few changes along the way, which were managed for us to get the result we were looking for, and a bit of an issue with soffit damage from the scaffolding but all got resolved before the job got closed off, and the end result is a fantastic new roof.".

"We are extremely pleased with our new roof from Custom Roof, especially the excellent and professional service in which the re-roof was carried out. A big shout out to the two guys who did the re-roof, all done in a meticulous manner and a top standard of workmanship. Well done Custom Roof.quot;

"Very efficient and wonderful team to work with".

"We are very happy with the new Colorsteel® roof installed by Custom Roof. We found Julian great to deal with - kept us informed at the various stages on installation. The roofers were great - came on time and just got on with the job. They cleaned up as they went so the place was left tidy on completion.  Keith in Sales was great to deal with also, and very helpful with suggestions when deciding on the roof. We would recommend Custom Roof, and I would use again."

"Very happy with the new roof and was so impressed how quickly it was completed. A great team of guys! Thank you to all concerned. Highly recommend Custom Roof."

"Our roof is beautiful. All the guys involved were amazing "

"Very efficient, quote for job all done before a week and passed from my initial contact with company. All personal I had contact with were very helpful. The men on the job were a convivial bunch – happy in their work. Minimal disruption to my household functioning. Job completed in stated timeframe, all mess cleaned up. I would recommend Custom Roof to anyone needing a re-roof! Price very reasonable – great finish! "

" Excecllent quality of finish; the flashing are precise and finish off the roof. The job supervisor was accessible and easy to communicate with, making the new roof job flexible and well understood. We wish to thank the team and management. Thank you also for cost effective improvement to our pergola; having a dry house and outdoor area is relaxing and piece of mind!"

"My house at Papamoa has a flat roof and had been leaking for a number of years (despite many attempts to solve the problem). I proceeded to get four quotes for a new roof and chose Custom Roof because they gave me the confidence with their knowledge and expertise to solve the leaky problem. The service and workmanship was excellent and I would not hesitate to recommend Custom Roof for all your roofing needs and solutions"

"What a fantastic team by Custom Roof. Completed job well done before rain. I certainly chose the right company. Many thanks"

"Excellent speedy service and Grant was a delight to have on site. The modification to the garage gutter guard seems to have worked - no spillage during last nights' heavy downpour!"

"We hummed and ard, what to do! Then the Custom Roof quote came promptly through. It stood out among the rest, in a black folder we were impressed. Oh well it has to be done - the scaffolding is up, work has begun. Matching the garage out the back, wow! We will be proud of that"

"Thank you for a great job, Keith and Julian with their team of very pleasant guys! On time, efficient and well organised. No hesitation in recommending them, I'll have you back! Awesome. "

"Thanks for a job well done and for a good team of pleasant guys who worked cheerfully and fast. I'm a happy customer!"

"Prompt efficient service and a thorough job well done. The roof looks great and a clean up job was excellent. It is great to sit back and know that my roof is not going to leak again."

"Straight up - pick your superlative!  Professional, friendly efficient, TIDY!, competitively priced - you name it, CUSTOM ROOF are the real deal.  Did I mention an absolute top quality product? So yeah, totally recommended!!"

"The re-roof job went very smoothly and promptly. The guys on the team knew their roles and the whole job flowed smoothly and efficiently. Well done, thank you."

“Very pleasant and very professional team. Reliable and good communicators. Highly recommended!"

"I found Custom Roof a very professional and efficient company to work with - particularly with my short time line. They also remembered to do the small alterations that were discussed at the initial consultation".

“Very pleased with the whole process and with all the guys that worked on our new roof. Julian kept a close eye on the progress and followed up with any of our concerns. Happy to recommend Custom Roof Ltd".

“We are very happy with the work done by Custom Roof. They were on time, fast and efficicent and very well organised. Left with no mess. Top marks guys."

“Keith, the sales rep was pleasant and helpful. The guys were quick and efficient. They were also pleasant to relate to. The finished job is tidy and smart, and the grounds were left in good shape and clear of debris".

"Very good job with our roof and friendly workers. Will recommend to others, in fact we already have".

“Our roof was re-roofed very timely after the quote was done. The work was done while we were at work, and I wouldn't have known anyone had been there. Very professional, excellent service and great looking roof."

“I would like to take this opportunity to congratulate Custom Roof on a job well done. I have no hesitation recommending Custom Roof to any future clients."

“Excellent, all work done on my house. All concerned worked very hard - thank you and best wishes to all".

“We are extremely satisfied with the whole process of replacing old tiles with Colorsteel, by Custom Roof. Julian was very professional yet friendly, and his team of men very quick and efficient, with a high quality of workmanship. We are thrilled with our new roof, and would recommend Custom Roof to anyone".

“Service and job was seamless from start to finish. Only too happy to help me get a great result on any changes too. Top job - will have them back for extension in future".

“Julian and the team at Custom Roof. We were so impressed from the time you arrived to look at the job of replacing our existing cladding on our home with new corrugated iron. The communication was outstanding. The job was carried out by a great hardworking team. Julian made sure every little detail was nothing but perfect; even down to the team coming around after the job was complete to clean off any fingerprints and marks. The result is fantastic and we highly recommend Custom Roof. Truly professional. Thanks so much.”

"Quick, easy job, done well. Fast competent workers. An eye for detail".

"There was some delay in having my roof replaced, but this was due to bad weather. The whole roof was replaced and finished in two days and I am very happy with the work".

"As a builder, I've used a number of medium and small sized roofing contractors. I would not hesitate to use Julian and his team again. They delivered in every area - from pricing, communication, quick, quality of work, tidying up and finishing off flashings and guttering without delay - which is often the case."

"A good man and a good team. Efficient - effective - engaging. Roof looks great".

"Excellent. Guys were efficient and friendly. Work finished in quoted time and well cleaned up afterwards".

"Quick, efficient, very communicative over progress of job. Overall, an excellent experience from initial prompt quote to completion of job".

"I cannot speak too highly about Julian and his boys at Custom Roof. Right from the start I had personal, prompt and friendly service. Everything went smoothly and clean up from day to day was excellent. The couple of glitches (not their fault) to be fixed later were done promptly. Nothing was too much trouble. I highly recommend them. "Forget the rest - go with the best!"

"I cannot speak too highly of Custom Roof and their service. They are highly motivated to do a good job and give customer satisfaction. All preparation and measurements are carefully carried out and materials are of a very high quality. Once on a job they are considerate and respectful. Julian goes to great lengths to keep you informed and explain different aspects of their work and show you what they have done and why. Photos are taken to show you progress and what the finished job looks like and if little extras were required. I am well satisfied with the workmanship and quality of the job done on my roof and have no hesitation in recommending Custom Roof".

"Don't waste time getting multiple roofing quotes, just the one from these guys is all that is needed. We have been impressed totally at the professionalism of Julian and his team at Custom Roof. Nothing was too much trouble and although the install did not go as smoothly as it could have (due to a period of very wet and windy weather) and extra problems encountered with our 2 storey house, the boys have done an outstanding job. Nothing was too much trouble for them and all rubbish removed, leaving our site cleaner than it was before they started. We could not have got a better job from anyone and would not hesitate to recommend them for any prospective re-roofing job".

"Thank you for a great job".

"A wonderful, prompt service with happy workers who are very thorough in their work. Reliable and always got a smile".

"Great communication, very prompt service and a good job well done. I recommend Custom Roof do an excellent job".

"Very pleased with our roof - looks good and the boys were all very pleasant to have around".

"Julian and his team were a pleasure to deal with. Their work ethic and eye for detail re giving us the quality job promised, was spot on. Julian walks the talk and I have no hesitation in endorsing the work of Custom Roof".

"As a customer twice over, we have found your work and expertise to be of a very high standard. The work was completed fast and efficiently. The finished product was outstanding and very much improved. It looks brilliant. Thank you".

"Many thanks for your prompt service and quote. The boys did an excellent job in re-roofing my leaking dairy farm home at Te Puke. It was a pleasure to see your team in action, polite and no hassles. It gives me no hesitation in recommending Custom Roof to others. A job truly well done".

"I highly recommend Julian and Custom Roof. Their solution for my commercial building in Tauranga was prompt, cost effective, high quality and installed with minimal disruption to my tenant".

"Julian provided great customer service by going that one step further. He suggested adding flashings to our leaking covered pergola and put temporary tarpaulin on the roof where it was leaking. His communication was excellent".

"Very professional and helpful. Did a first-class job".

"We found Julian and his team a pleasure to deal with. We received a prompt response (same day) to our leaking roof problem. Julian always kept us informed of progress. He leads a very efficient and professional team - completed an extra job we requested (extra downpipe to be added). Excellent clean up. Would definitely recommend Custom Roof to others".

"Very efficient team. Have already recommended to other friends and work mates. Have had very good comments from neighbours on how good the roof looks”.

"Fantastic job. Fast and stress free”.

"A very professional standard, with excellent customer focus and relations! Most appreciative of quality, attention to detail and price".

"When it rains hard, we realise the importance of having a good roof. Thank you Julian for our stunning new roof. You have a professional team, great work, completed in good time at no inconvenience to us or our neighbours. Highly recommend Custom Roof”.

"Very professional, very informative and polite team. Would recommend them to anyone".

"Good service. Julian knows what he's doing when it comes to roofing. He even has dirty hands so he does the work himself!".

"Professional job done. Friendly staff and grounds were left tidy. We are pleased with the results”.

"Professional and friendly team. Julian and team inspired confidence and did a wonderful job”.

"Julian and the boys from Custom Roof were a fantastic team. They worked efficiently to complete the re-roofing of our garage and house. Custom Roof also went the extra mile to make sure we were well informed and completed an extra job; re-roofing the wood shed. Thanks guys”.

"Excellence in Service. I had a leaking roof and Julian stepped up to the mark to help me outside normal working hours. Highly recommended and very much appreciated. High quality work”.

"Good service, good work and good clean up”.

"Prompt attention to quote (same day). Prompt delivery of quote. Completed job in good time. Hassle free. Good clean, tidy job".

"We were impressed by the friendly, professional tradesmen and especially the very thorough clean-up job they did at the end of the day. We would definitely use them again".

"Thanks Julian for a good job well done. It was a pleasure doing business with you".

"Most impressed at promptness returning original call and tendering process. Julian always happy to answer questions and kept us informed of progress. Advised what he was doing and why. Work finished professionally. Impressed also at friendliness of the team who were also happy to answer questions. Would refer others to Custom Roof".

"I personally made contact with four leading Tauranga roofing companies to aquire a complete roof renewal estimate, some spouting and downpipe replacement and extension of eaves in one area. Various quotes were submitted by letter except for Custom Roofing who rang for an appointment to come and discuss our requirements, step by step, so as both parties were fully aware what service would be given. On commencement of the job, I noticed how the staff worked completely as a team. With any changes to original plans, I was advised and shown why the changes were. One major change was made to a troublesome section - extra timber and labour yet willingly done with no extra cost. Direct and constant communication appreciated. With all staff having a perfectionist approach, we feel we definitely chose the right company by contracting Custom Roof".